Information We Collect
We may collect information you choose to provide when you contact us, request or schedule an appointment, complete an intake process, or otherwise communicate with YW Physical Therapy PLLC. This may include your name, email address, telephone number, and the information you submit through the applicable service.
We may also receive limited technical information about visits to this website, such as browser, device, and usage information, through website hosting, security, and analytics services.
How We Use Information
We may use information to respond to requests, schedule and manage appointments, provide requested services, maintain and improve this website, protect our systems, comply with legal obligations, and communicate with you as permitted by your choices and applicable law.
Service Providers and External Services
This website may link to third-party scheduling, intake, communications, analytics, or other service providers. Information you submit directly to an external service is also subject to that provider's privacy practices. Service providers may process information for YW Physical Therapy only as reasonably necessary to provide or support their services and other permitted business operations.
SMS and Mobile Messaging Privacy
YW Physical Therapy PLLC may collect your mobile phone number when you provide it through our website, appointment scheduling process, intake process, direct communication with our practice, or another method through which you consent to receive text messages.
We may use your mobile phone number to send communications related to appointments, scheduling, service-related information, responses to your requests, practice updates, and other communications for which you have provided consent.
Mobile Information Sharing
YW Physical Therapy PLLC does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.
Mobile information may be shared with service providers that assist YW Physical Therapy in providing SMS communications, but only as necessary to provide those services.
SMS opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
SMS Service Providers
YW Physical Therapy may use third-party communications service providers to facilitate delivery of SMS messages.
These providers may process information such as:
- mobile phone number;
- carrier information;
- message delivery information;
- date and time of messages; and
- message content when necessary to provide the communication service.
Such information is used only as reasonably necessary to provide, maintain, secure, or support the messaging service and other permitted business operations.
Opting Out of SMS
You may opt out of SMS communications at any time by replying STOP to a text message from YW Physical Therapy.
You may receive a confirmation message acknowledging your opt-out request.
For assistance, reply HELP, email info@ywphysicaltherapy.com, or call (347) 571-5717.
Message and Data Rates
Message and data rates may apply to SMS communications depending on your mobile carrier and wireless plan.
Your Choices
You may choose not to provide optional information. You may also contact us to ask questions about information you previously provided. SMS enrollment is optional and is not a condition of receiving treatment or purchasing services.
Policy Updates
We may update this Privacy Policy from time to time. The date shown at the top of this page indicates when this policy was most recently updated.
Contact
Questions about this Privacy Policy may be directed to info@ywphysicaltherapy.com or (347) 571-5717.
For SMS program terms, review our SMS Terms & Conditions.